MotherX learns your whole catalogue – stock, sizes, prices, shipping, opening hours – and answers customers instantly on your website, 24/7. Works with WordPress and WooCommerce. Set up in minutes.
A nursery with an online store gets the questions of a big retailer, with the staff of a small one.
Every plant comes in several sizes, with its own stock level, price and care needs. Nobody on the team can keep all of it in their head, and the customer expects someone to.
Potting up, watering, serving the till, loading a trailer. The inbox fills while everyone is out in the nursery, and the answer goes out hours later, if at all.
A customer who cannot find out whether the tree is in stock, how big it is or whether you deliver does not wait. They buy from whoever answers first.
MotherX reads your product pages, shipping terms and opening hours, and answers from them. Ask about a plant in a size you do not stock and it says so, then suggests what you do have.
Point MotherX at your website. It reads your product pages, shipping terms, opening hours and FAQ on its own, and keeps them in sync as they change.
Install the WordPress plugin, or paste one small script. The chat and the search box are live on your site, answering customers around the clock.
Every question is logged. The dashboard shows which plants people ask about, and which questions your website does not answer yet.
A plant centre, a sculpture garden and an online store with around 800 products. Customers ask about 44 different topics, from stock and shipping to plant sizes, fruit trees, gift vouchers and garden bookings. MotherX answers them on the website, day and night.
Yes. For WordPress and WooCommerce there is a ready-made plugin, AnswerX, so you do not have to touch your theme. On other platforms it is one small script in the page template.
It only answers from the sources you have connected. If the answer is not there, it says so and offers to pass the customer to a person rather than guessing. Every conversation is logged, so you can see what was said and fix the source.
No. You connect your website and install the plugin or paste one script. Setup is included, and we help you get it running if you get stuck.
Yes. You decide when the chat should hand over to your team, and it can collect the customer's contact details so you can follow up when you are back inside.
Connect your catalogue and see what your customers are actually asking. No card needed. Setup included. Cancel anytime.
Start 30 days free – no card needed →